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About Customer Support at Karamba Casino online

Posted by admin on September 1, 2019
| 0

Interface of the official website

The title page of Karamba casino meets the user with information about promotions and a brief line on sports events. Navigation on the site is provided by the side menu and the main sections of the portal. The left side of the site is responsible for the filters – the bettor can choose sports disciplines for betting, and the slot machine lover – one of the available entertainment. The main sections correspond to their names and redirect the client to the selected services. If necessary, it is possible to get acquainted with the methods of payment at the bottom of the page. Information about the history of the company Karamba is also placed here.

Mirror

This is a twin site which allows you to continue the game even if you lose access to the main resource. Go to it in different ways, the main thing – act with trusted sources. For example, through the technical support service casino, social networks, messengers, or third-party resources that specialize in creating capacity reviews.

Contact Karamba’s specialists if you have any questions

Before registering and depositing, you need to carefully study all the points of the rules. This section is very extensive and detailed. If you have any questions, do not hesitate to contact the support representatives.

Player support

Representatives of the support team are ready to help you with any problems in the online chat. Also, customers can contact them by email. Operators are not in touch around the clock. The site has a very detailed section with answers to questions that are usually asked by newcomers. You can contact the 24-hour support team by phone, email or online chat. Live chat operators Karamba are in touch around the clock. You can also contact them by phone and email.

Pros of Karamba Casino online

  • Extensive selection of games of different brands and genres
  • Impressive live casino Karamba
  • Deposits are accepted in many currencies
  • You can play on bitcoins and other cryptocurrencies
  • Available bonuses, freespins, cashback and other promotions
  • Jackpots draws

I can’t withdraw money: what should I do?

According to the rules of online casinos, withdrawal is available to players only if there are no unplayed bonuses. The client may encounter difficulties during the withdrawal of winnings in case of specifying false data (personal or contact) at the stage of creating a profile. This may be the reason of impossibility to confirm the identity through verification.

How long does it take to process withdrawal request?

Usually withdrawal requests are processed within a day. Money of the gamer during this time remains on the balance in the personal cabinet. They may be withdrawn only after the request is processed. Then they are credited to one of the preferred payment services – Visa/MasterCard or virtual wallets.

The game froze and lost money: what further action?

In this case, you need to write to the operators of a support team. It is desirable to describe the situation in detail. The information provided by the player will help representatives of technical support to perform a detailed analysis and on this basis to find the right solution. Operators will also be able to provide information on when the game froze. In the case of an erroneous write-off of funds from the game balance due to a software failure, they will then be credited back to the player.

Stages of bonus wagering: what to do?

To wagering the bonus money, the gamer needs to make a certain number of bets. For example, if the size of the bonus is $100, the wager in this case will be x40. The number of bets determined by this formula: Bonus x Wager = bet amount. Contacting Karamba Casino is easy, find out the ways you can get in touch with technical support at https://karamba-casino.com/contacts/ on Karamba’s contact page. Winnings obtained as a result of using freespins are subject to the wagering coefficient x60. This means that to fulfill the conditions of the wager it is necessary to wager an amount which is 60 times more than the amount of winnings.

What do I need to do for the correct functioning of the site?

In the case of slow spinning of reels, hangs the gameplay and the incorrect operation of the site, the player should clear the cache in the browser. Then it should close the tab and reopen it. If this does not help to solve the problem, it is necessary to contact qualified representatives of the support team.

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